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Siraj AI

An intelligent sales and support agent that gathers customer needs and routes each enquiry to the right team.

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Project information

Sector
Professional services
Platforms
Web
Project type
Business systems

Services delivered

AI agents for businessCustomer service automation
THE BIG PICTURE

Project overview

Siraj AI brings ai sales and customer service into a connected digital experience. An AI agent collects requirements, answers common questions, qualifies enquiries and routes them to the appropriate team.

The challenge

Sales and support teams receive repeated questions. Slow replies and unclear routing can leave potential customers without timely follow-up.

The goal

Reduce response time, improve lead qualification and ease the workload on sales and support teams.

The solution

An AI agent collects requirements, answers common questions, qualifies enquiries and routes them to the appropriate team.

Key capabilities

  • Intelligent conversation
  • Customer information
  • Needs classification
  • Specialist handoff
  • Conversation history
  • CRM / WhatsApp integration when available

Measuring success

  • First response time
  • Qualified lead conversion
  • Automatically resolved conversations
  • Customer satisfaction
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